Frequently Asked Questions (FAQs)

1. What products does Homely offer?

Homely specializes in premium tech accessories designed for convenience and style. Our collection includes wireless charging stations, Bluetooth speakers, smart thermal bottles, ambient lighting solutions, and multi-functional desk accessories.

2. Do your wireless chargers support fast charging?

Yes! Our wireless chargers are designed for fast and efficient charging. They support MagSafe-compatible devices, AirPods, and Apple Watches, ensuring a seamless and secure charging experience.

3. How does the smart thermal bottle work?

Our smart thermal bottles feature vacuum insulation to keep your drinks hot for up to 12 hours and cold for up to 24 hours. They also come with an LED temperature display, so you always know the exact temperature of your drink.

4. Can I customize the RGB ambient lighting on your products?

Yes! Our RGB ambient light charging stations and Bluetooth speakers come with adjustable lighting modes. You can switch between colors and brightness levels to match your mood or workspace.

5. Do you offer international shipping?

We currently offer shipping to multiple countries, with estimated delivery times depending on your location. Please check our Shipping Policy for more details on delivery times and availability.

6. What is your return and refund policy?

We offer a hassle-free return policy. If you receive a defective or incorrect product, you can request a return or replacement within 30 days of purchase. Please refer to our Returns & Refunds Policy for detailed instructions.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status on our website or through the shipping carrier’s tracking system.

8. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods to ensure a smooth and protected transaction.

9. How can I contact customer support?

Our customer support team is available 24/7 to assist you. You can reach us via email, live chat, or our contact form on the website.

10. Do you offer bulk or wholesale purchases?

Yes! We provide bulk and wholesale discounts for businesses and resellers. Please contact us for more information on pricing and availability.

For any other questions, feel free to reach out to us. We’re always happy to help!